Job Detail
-
Offered Salary 0
-
Experience 3 Years
-
Gender Any
-
Qualifications Diploma
Job Description
Responsibilities
• Monitor and perform the collections and maintain a properly updated tracker sheet.
• Respond to customer financial queries (outstanding payments, statement of accounts, late
payment charges, handover details, and others).
• Identify new ways to track and contact clients.
• Meeting customers when required to inform them about collection initiatives and advise
them on various offers, if applicable, on timely or advance payments.
• Resolve customer queries through emails, phone calls, and meetings with the customers.
• Reviewing application of receipts against the respective statements of accounts to
ensure accuracy and timeliness of data.
Qualifications
• Good Excel skills
• Fair knowledge of accounts receivable, sales, and collection functions.
• Good organizational skills
• Able to work under pressure
• minimum of 3-year experience in a collections role.