Job Detail
-
Offered Salary 0
-
Experience 2 Years
-
Gender Any
-
Industry Hospitality
-
Qualifications Degree Bachelor
Job Description
Key Accountabilities –
● Coordinate daily Front of the House and Back of the House restaurant operations
● Deliver superior service and maximize customer satisfaction
● Respond efficiently and accurately to customer complaints
● Regularly review product quality and research new vendors
● Organize and supervise shifts
● Appraise staff performance and provide feedback to improve productivity
● Estimate future needs for goods, kitchen utensils and cleaning products
● Ensure compliance with sanitation and safety regulations
● Manage restaurant / bar’s image and suggest ways to improve it
● Control operational costs and identify measures to cut waste
● Create detailed reports on weekly, monthly and annual revenues and expenses
● Promote the brand in the local community through word-of-mouth and restaurant events in liaison with marketing
● Recommend ways to reach a broader audience (e.g. discounts and social media ads)
● Train new and current employees on proper guest service practices
● Takes charge of the operating budget of the restaurant.
● Implement policies and protocols that will maintain future restaurant operations
Education
Bachelor’s degree in Hotel Management / Course in Hotel Management
Job Experience
1-2 years’ experience as a Restaurant Manager in a 3-4 star hotel
Others
- Excellent interpersonal and communication skills.
- Experienced People and crowd Manager
- On the feet thinking to drive creative solutions to overcome obstacles.
- Is a team player, willing to learn, train and motive the team.
Required skills
Other jobs you may like
-
Internal Auditor Featured